Ellie's Gluten Free Bakery Logo & Background Ellie's Gluten Free Bakery Rochester, NY Homepage

{FAQs}

Are all of your baked goods gluten free, casein (dairy) free, and soy free (GFCFSF)?
Yes, all of our baked goods are GFCFSF and are baked at our dedicated GFCFSF bakery.

Do your baked goods contain preservatives or additives?
No, all of our baked goods are free of preservatives and additives.

Are you a vegan bakery?
No, we are not, but most of our baked goods can be converted to vegan by using an egg replacement. Please contact us to special order vegan baked goods. We can honor most large volume vegan orders.

Do your baked goods contain nuts?
Some of our baked goods contain almond flour and other nuts. Our helpful staff can inform you of which products are nut free.

Is your sandwich bread sliced?
No, our sandwich bread is not sliced, but can easily be sliced at home.  Slicing bread at the bakery requires bread to sit for a long period of cooling time to ensure the bread is not crushed by the slicer.  The result is a bread that is not completely fresh.  Since we do not use preservatives, we feel it is more important that we provide the freshest bread possible rather than making sure it is sliced.  Our bread is baked daily and often served right out of the oven to the customer to ensure our customers are receiving the freshest bread possible.   

Do you bake wedding cakes?
Yes, we can create the perfect wedding cake made to your specifications.  We not only provide gluten, dairy, and soy free wedding cakes, but vegan as well.  Please call us to set up a free wedding cake consultation with our experienced cake decorator.

Do you have sugar-free baked goods?
No, we currently do not provide sugar-free baked goods.

Do you wholesale?
Yes, please email or call us for wholesale opportunities: info@elliesglutenfreebakery.com

Are all items listed on your menu available for walk-in purchase at the bakery?
No, we prepare select baked goods from our menu daily.  Follow us on Facebook to see our daily specials.  We highly recommend ordering ahead if there are particular baked goods you are interested in.  Pies and cakes are normally prepared by order only.

Can I place orders via email or Facebook?
No, we only accept orders via telephone to ensure that we are receiving your order as soon as possible.

How far in advance do I need to place orders?
Orders should be placed at least 24 hours in advance; however, exceptions can sometimes be made.

Do you ship your products?
Yes, we ship select baked goods.  Please refer to our Online Bakery for additional details.

What method of shipping do you provide for orders placed via your Online Bakery?
All orders are shipped via USPS Priority Mail and will arrive within 3 to 5 business days of your order being placed.